Privacy Policy

This Privacy Policy explains how Blu Media Connect collects, uses, shares, and protects information when you use our website, platform, and services.

Effective: February 17, 2026

Last Updated: February 17, 2026

Important: This Privacy Policy is provided for transparency. If you have questions about your privacy rights, contact us using the details at the end of this page.

1. Scope

This Privacy Policy applies to Blu Media Connect (“BMC”, “we”, “us”, “our”) and describes how we handle information when you access or use our website, platform, and related services (collectively, the “Services”).

2. Information We Collect

We may collect the following categories of information:

Account Information: such as name, email address, username, password (stored in hashed form), and profile details you provide.

Contact & Support: information you submit when contacting support, reporting an issue, or completing forms.

Payment & Billing: transaction metadata and billing details where applicable (payments may be processed by third-party providers).

Usage Data: device and log data such as IP address, browser type, pages viewed, referring URLs, and approximate location derived from IP.

Cookies & Similar Tech: cookies and similar technologies used for preferences, security, analytics, and performance.

3. How We Use Information

We use information to:

Provide, maintain, and improve the Services.

Create and manage accounts, authenticate users, and enable security features.

Process payments and prevent fraud (where applicable).

Respond to inquiries and provide customer support.

Analyze usage trends and improve performance and user experience.

Comply with legal obligations and enforce our terms.

4. Cookies & Tracking

We use cookies and similar technologies to support essential functionality (e.g., authentication and security), remember preferences, and understand how the Services are used. You can manage cookie choices via our Cookie Preferences page where available.

5. Sharing of Information

We may share information:

With Service Providers: vendors who help us operate the Services (hosting, analytics, email delivery, payment processing).

For Legal Reasons: to comply with law, respond to lawful requests, protect rights/safety, and prevent abuse or fraud.

Business Transfers: in connection with a merger, acquisition, restructuring, or sale of assets (subject to applicable law).

We do not sell your personal information in the ordinary course of business.

6. Data Retention

We retain information for as long as necessary to provide the Services and for legitimate business purposes, such as maintaining records, resolving disputes, enforcing agreements, and complying with legal obligations.

7. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your location, you may have rights such as:

Request access to, correction of, or deletion of certain personal information.

Object to or restrict certain processing.

Withdraw consent where processing is based on consent.

Manage cookie preferences (where available).

To make a request, contact us using the details below.

9. Children’s Privacy

The Services are not intended for children under the age of 13 (or the minimum age required by your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us to request deletion.

10. International Data Transfers

If you access the Services from outside the country where our servers or providers are located, your information may be processed and stored in those locations, where data protection laws may differ from your jurisdiction.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date on this page. Continued use of the Services after changes become effective constitutes acceptance of the updated policy.

12. Contact

Questions about this Privacy Policy? Contact us at sales@blumediaconnect.net.